The National Disability Insurance Scheme (NDIS) stopped processing thousands of applications from service providers, critical staff were untrained and properties were not ready when the scheme's nationwide rollout began, documents have revealed.

A much-publicised IT meltdown saw people with disabilities wait weeks for their care packages to be approved while payments to providers froze.

The mother of an autistic teenager who is being held in an adult mental health ward at the Launceston Hospital since March says he has been held with adults at times and that health staff has suggested he could be moved into youth detention.



The parents sought help for the child who was self-harming and the state government is now modifying a group home so that the teenager can he held in care. 

from http://www.abc.net.au/pm/content/2016/s…

A mother from the Ballarat suburb of Delacombe says National Disability Insurance Scheme planners refused to assess her daughter’s needs in person, citing lack of funds.

Gayle Bird, whose 23-year-old daughter Tori has the mental age of a three to five year-old-child, said planners insisted only her daughter could answer questions about her disability.

Her claims run counter to National Insurance Agency policy which entitles all clients to face-to-face meetings.

Rick Morton

More than 1200 families have had their National Disability Insurance Scheme packages expire without a further plan in place — many without warning — as the agency responsible scrambles to confront a litany of planning problems at a critical time in its history.

The figure was provided by the National Disability Insurance Agency when questioned. However, the agency, which runs the $22 billion NDIS, suggested every family whose plan had expired had been uncontactable, despite evidence to the contrary.

Henrietta Cook & Timna Jacks

Sometimes when Angus arrived at school, his classroom was empty.

All the students were on an excursion, except for him.

"They kept the excursions a secret," the 12-year-old says. "I wasn't even told about them. It made me sad, and sometimes I got mad."

Desperate parents are shopping for a label for their children's disability in a bid to secure vital classroom support.

In order to satisfy rigid funding rules, parents of students with high-functioning autism and attention deficit hyperactivity disorder are seeking a diagnosis of severe behaviour disorder.

Psychiatrists say the latter is a label that applies to students who cause intolerable disturbances in class.

Miki Perkins

"It was supposed to offer hope, but that's just been trashed".

It's not the way you'd expect the head of one of Victoria's peak disability groups to describe Australia's rapidly growing national scheme for people with disabilities. Alexander Curotte, 31, has become withdrawn and depressed since the switch to the NDIS, his parents say. Photo: Justin McManus

But Kevin Stone has had a gutful. At every meeting he goes to, the stories are the same.