By convenor |
NDIS Quality & Safeguards Commission logo

The NDIS Quality and Safeguards Commission (Q&SC) quietly removed or hid its damning report on Behaviour Support Plan Quality: Summary results to December 2021 from its website. 

A4 provides copies of the report here so it does not disappear from the internet. 

The key points from the report (page 2) are: 

  • This report provides a summary of results related to quality evaluations of 2,744 behaviour support plans (BSPs) submitted between 1 July 2020 and 31 December 2021.
  • Quality evaluations were conducted using the BSP-QEII, a 12-item research-based scoring instrument to rate the quality of a BSP and NDIS Commission Companion Tool that review items associated with the NDIS Restrictive Practices and Behaviour Support Rules 2018.
  • The national median score of evaluated plans was 12 out of 24, which falls in the ‘weak’ quality range; 80% of BSPs were scored in the underdeveloped or weak quality categories.
  • Based on the findings of this audit, the NDIS Commission is undertaking a series of actions to lift the capability of Behaviour Support Providers and improve the quality of plans.

A4 lodged a formal complaint with the Q&SC (15/7/2024) that these documents were no longer on their website. 

The report says 

the NDIS Commission is undertaking a series of actions to lift the capability of Behaviour Support Providers and improve the quality of plans.

Unspecified actions to lift provider capacity and improve plan quality is unlikely to be sufficient to improve overall behaviour support outcomes for people with disability.

The NDIS Q&SC simply has no idea. No BS plan will be effective unless it is fully and comprehensively implemented, supervised and routinely reviewed. The Q&SC has failed to:

  1. establish and enforce professional practice in behaviour support - the Commission's loose self-assessment based registration approach allows, actually promotes, deeply dodgy practice which the NDIS often preferred for its cheapness.
  2. ensure behaviour support in the NDIS is supervised and monitored by professionally registered clinicians.
  3. monitor and report on the delivery of behaviour support.

Update

The report is now available again on the Commissions website at https://www.ndiscommission.gov.au/sites/default/files/2022-10/Behaviour%20Support%20Plan%20Quality%20Public%20Paper.pdf 

There is no mention of the actions relating to behaviour support in the 2023 Year in Review report or subsequently.